AdrenalineX Forums

General => Help & Resources => Topic started by: Skruller on October 24, 2014, 02:30:23 pm

Title: Problems to login in the forum
Post by: Skruller on October 24, 2014, 02:30:23 pm
Its Named here, i just can't login in my account so i asked Skruller to help me.

Some weekends ago i changed some informations from my perfil in the forum, one of the informations was my email, i changed to my actual email rickcwb@live.com, but when i try to login in the forum says that my account isn't validated, i clicked to receive another 'activation email' but nothing happens, there is maybe two weeks i tryied a lot of times and i don't received any emails, also i tryied to change my password but don't works too.. bellow are some screen shots about it, hope you guys can activate my account or make something  :-\

(http://s30.postimg.org/myrg0594x/error.jpg)
Title: Re: Problems to login in the forum
Post by: nero on October 24, 2014, 02:53:14 pm
Might be too basic, but did you check your spam-folder of your mail provider?
Title: Re: Problems to login in the forum
Post by: Skruller on October 24, 2014, 02:59:09 pm
Quote from: nero on October 24, 2014, 02:53:14 pm
Might be too basic, but did you check your spam-folder of your mail provider?

I did, nothing...
Title: Re: Problems to login in the forum
Post by: Wadeon on October 24, 2014, 03:39:38 pm
Please provide us with all the information, what else except your email have you changed? If you changed password, type the new password, if you changed your nickname, add the old nickname and new password. I know it seems a bit odd but trust me that might be your solution. However, please state what exactly have you changed so we can help you.
Title: Re: Problems to login in the forum
Post by: [MAF]mooman on October 24, 2014, 06:34:02 pm
hotmail doesn't seem to receive our emails, idk why. i've activated that account manually
Title: Re: Problems to login in the forum
Post by: Skruller on October 24, 2014, 06:37:33 pm
Quote from: Christo on October 24, 2014, 03:39:38 pm
Please provide us with all the information, what else except your email have you changed? If you changed password, type the new password, if you changed your nickname, add the old nickname and new password. I know it seems a bit odd but trust me that might be your solution. However, please state what exactly have you changed so we can help you.

Of course no problem, i changed my old email... there was something lilke 'namedtssa@hotmail.com' or something like that to my actual email 'rickcwb@live.com', i remember that i changed my personal informations, the language was english and i changed to Brazil/Portuguese, i have not changed my password. Also i can say that i play here since 2008/2009, one of the first brazilian players in the server, a lot of people know me here like Ush and MadMax, you can check my pms in the Named account i have sent one for Ush some days ago about one topic
Title: Re: Problems to login in the forum
Post by: Named on October 24, 2014, 06:39:08 pm
Quote from: [MAF]mooman on October 24, 2014, 06:34:02 pm
hotmail doesn't seem to receive our emails, idk why. i've activated that account manually

Thank you so much Moo, also thanks for the feedback Christo :-*
Title: Re: Problems to login in the forum
Post by: Wadeon on October 26, 2014, 07:48:49 am
No problem, glad we could help.

Cheers.
Title: Re: Problems to login in the forum
Post by: nero on October 26, 2014, 03:18:38 pm
Just to add this: I heard from other forums about the hotmail activation email problem too. So hotmail probably is just a bad choice for use for forums.