Author Topic: Crash Dump  (Read 3322 times)

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Offline palm-tree

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Crash Dump
« on: May 31, 2011, 09:02:34 pm »
Hello, lately my PC is giving me some problems..system randomly shuts down, even when I'm not using anything..I get a blue screen that says dump crash and system reboots.
Also, when I switch PC on, sometimes the screen remains black forcing me to continuously turn it off and on.
Last, sometimes a window pops up saying: Display driver NVIDIA Windows Kernel Mode Driver, Version 259.36 stopped responding and has successfully recover.
I'll obviously contact the assistance tomorrow or the day after, but I'd like to know what could this mean if some of you can help..

Offline [MAF]Snoopy

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Re: Crash Dump
« Reply #1 on: May 31, 2011, 09:06:56 pm »
uninstall your nvidia drivers and reinstall the latest ones

Offline palm-tree

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Re: Crash Dump
« Reply #2 on: May 31, 2011, 09:12:27 pm »
Do I lose guarantee? PC is less than 1 year old

Offline [MAF]Snoopy

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Re: Crash Dump
« Reply #3 on: May 31, 2011, 09:16:30 pm »
what? just go to add & remove programs > uninstall nvidia gpu drivers and download them again from nvidia.com

Offline palm-tree

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Re: Crash Dump
« Reply #4 on: May 31, 2011, 09:20:02 pm »
Okay I'll try tomorrow thanks!!